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Terms & conditions

IMPORTANT HOTELINFORMATION

Local Taxes
Adults: € 2,30
Children (6 – 15 years old): € 1,10
No charge for children under 6

Parking
€ 4 per day (24 hours)

Double room for single use
Category Kehlstein - € 20 surcharge; Category Jenner - € 30 of original room rate will be added

Third and fourth guests
Are nor possible in all categorys

Animals
Are not allowed in  our hotel rooms.

Binding reservations
Your room will be officially booked following a written booking confirmation.

Arrival and departure
Guests may check-in after 15:00 on the day of their arrival and must check-out by 11:00 on the day of their departure. Bathrobes and towels are available for the length of your stay. Guests can enjoy our swimming areas free of charge before check-in on the day of their arrival and after check-out on the day of their departure.

Cancellation conditions:
The room can be cancelled until 2 days (48 hours) prior to arrival without cancellation fee.
Over the Christmas and New Years Eve period (21.12.-06.01.) a free cancellation is possible up to 2 weeks prior to arrival
If you have booked 5 rooms or more, the rooms can be cancelled until 2 weeks before arrival without fee.

General cancellation terms:

In case of no-show or early departure, 100% of the room price will be charged.

Payment
We accept cash, EC-card, Visa, Diners, Mastercard and Amex. Old price lists will be deemed invalid when a new price list is published.